Custom Jewellery Billing Software & ERP for Indian Retailers
Softwaller builds custom jewellery billing software and ERP for retailers, wholesalers, and karigars across the Coimbatore jewellery cluster, Madurai jewellers, Chennai modern retail and beyond. Live gold rate sync, RFID stock, BIS HUID tracking, old-gold exchange, multi-branch, karigar job-work — all GST e-invoicing compliant. Live in 6 to 10 weeks for a single showroom; 3 to 4 months for multi-branch ERP. We visit your shop, map your real workflow (the bullion sale screen, the approval voucher pad, the karigar issue register), and deliver software that mirrors how your team already works — not a rigid product that forces you to re-train staff. Single-showroom builds start at ₹3L.
Why Generic Billing Software Fails Jewellers
If you have tried running a jewellery showroom on a general retail or accounting package, you already know the friction. The biller types the gold rate from a chalkboard. The making-charge percent is calculated on a calculator and re-keyed. The HUID is written on the tag in pen and never enters the database. Old-gold exchange takes 10 minutes per customer because purity, melt-loss, and stone deduction all run on a sheet of paper.
Generic systems were not designed for an industry where the cost of goods sold changes by the hour, where a single piece is split between gold weight, stone weight, and labour, where the regulator (BIS) demands per-piece traceability, and where a 50-gram bracelet sitting with a customer on approval is technically your stock but physically not in the showroom. The gaps that hurt every day:
- Gold rate is static. When MCX moves 1% in a morning, your billing screen still shows yesterday's rate, eroding margin or angering customers.
- Making charges are manual. Designwise, customer-grade-wise, and per-gram-versus-percent rules cannot be coded into a generic invoice line.
- HUID is an afterthought. The 6-character BIS Hallmark Unique ID never makes it into the master, so warranty and buy-back lookups are still done on the physical tag.
- RFID is unsupported. The system cannot read 500 pieces in a tray at once, so stocktake remains a once-a-year shutter-down event.
- Karigar leakage is invisible. Bullion goes out, jewellery comes back, but wastage trends per artisan are nowhere on a dashboard.
12 Modules Built for Jewellery Operations
Every module shaped by real showroom and karigar workflows — not adapted from a generic retail template.
- 01
Live Gold & Silver Rate Sync
Auto-pull bullion rates from BSE/MCX-linked supplier feeds or your trusted bullion dealer's API at 15 to 60 minute intervals. Branch-level override with four-eye approval. Every rate change logged for audit.
- 02
Item Master with Stone & Gold Split
Per-piece capture of gross weight, net gold weight, stone weight (CT), stone value, purity (14k/18k/22k), design code, and image. The bill computes gold value, stone value, and labour separately — exactly how the customer wants to see it.
- 03
Making Charges Engine
Designwise, categorywise, customer-gradewise rules. Choose percent of gold value, flat per-gram, or per-piece. Wastage % auto-applied. Promotional waivers for Akshaya Tritiya or Diwali bookable in advance.
- 04
BIS Hallmark & HUID Tracking
6-character HUID, hallmark centre code, and assay date stored per piece. Bulk import from the BIS Hallmark portal. Billing blocked for any covered item without a valid HUID. Searchable for warranty, repair, and buy-back.
- 05
RFID Stock Management
UHF RFID tags read entire trays in seconds via handheld or fixed-portal readers. Reconcile with system stock, flag missing or unauthorised pieces, and shrink an annual stocktake from 8 hours to 30 minutes. Anti-theft alerts on door portals.
- 06
Old-Gold Exchange Calculator
Capture gross weight, purity from XRF or stone test, stone deduction, melt loss, and policy wastage. Computes net pure-gold value at the day's rate, posts a customer adjustment voucher, and journals fine gold inward to the bullion account.
- 07
Approval Voucher
Track pieces given to a customer for trial or to a wholesale buyer for selection. Auto-revaluation as gold rate moves. Ageing alerts beyond 24/48/72 hours. Conversion to invoice or return with a single click.
- 08
Gold Schemes & Chits
Run 11+1, 12+1, fixed-weight, and Akshaya Tritiya schemes. Member portal for installment payments, gold-rate-protect logic, maturity bonus calculation, and KYC capture. Compliance-ready ledger for every scheme member.
- 09
Karigar (Job-Work) Module
Issue raw bullion against a job order, track expected versus received weight, stones added, wastage absorbed, and labour due. Karigar-wise wastage trends, bullion ageing, and outstanding metal balance on a single dashboard.
- 10
Multi-Branch + Central Ratecard
Head office sets the gold rate, making-charge rules, and scheme catalogue once. Every branch applies it instantly. Branch-wise stock, sales, and bullion balance. Inter-branch stock transfer with HUID-level traceability.
- 11
GST E-Invoicing for B2B
3% GST on gold, 5% GST on making charges, automatic IRN generation through GSP/IRP, QR code on invoice, e-way bill, and GSTR-1 push. Multi-GSTIN setups for jewellers operating across Tamil Nadu, Karnataka, and Kerala.
- 12
MIS Dashboard
Daily sales by branch, salesperson, design category, and customer segment. Stock ageing, fast-moving and dead-stock alerts, scheme collection trends, karigar wastage, and gold-rate margin impact — all in real time.
Who We Serve
From a single-counter family showroom to a multi-state wholesale chain, the architecture flexes to fit. Common buyer profiles:
Retail Showrooms
Family-owned or chain showrooms in Coimbatore, Madurai, Chennai, Salem, and Erode running 1 to 20 branches. Live rate, BIS HUID, RFID, schemes — all-in-one.
Wholesale Bullion
B2B traders selling to jewellers across South India. Multi-GSTIN e-invoicing, bullion accounting separate from inventory, party-wise rate cards.
Diamond & Gemstone
Per-stone CT, clarity, colour, cut tracking. Certificate (IGI/GIA) attachment per piece. Memo-out and consignment support for high-value SKUs.
Karigar / Manufacturing
Job-work units issuing bullion to artisans. Wastage analytics per karigar, design library, and full reconciliation from raw weight to finished SKU.
Online D2C Jewellery
Website and marketplace order capture into the same ERP. Live rate refresh on the storefront, COD/prepaid logic, and courier-integrated dispatch.
Corporate / Bank Tie-ups
Gold loan jewellery handling, auction reconciliation, and corporate gifting tie-ups with structured invoicing and PO matching.
Generic Billing vs Custom Jewellery ERP
How a typical generic retail or accounting package compares to a Softwaller-built jewellery ERP, on the workflows that actually matter:
| Capability | Generic Retail / Accounting Package | Softwaller Jewellery ERP |
|---|---|---|
| Live gold & silver rate auto-sync | No (manual entry) | Yes — 15–60 min poll, audit log |
| BIS Hallmark / HUID per piece | No | Yes — bulk import, billing block |
| RFID tray-scan stock-take | No | Yes — handheld + fixed portal |
| Old-gold exchange calculator | Partial (line item only) | Yes — purity, melt-loss, bullion journal |
| Karigar job-work & wastage | No | Yes — per-artisan analytics |
| Multi-branch with central ratecard | Branch-level only | Yes — head-office push |
| GST e-invoicing (3% gold + 5% making) | Generic GST only | Yes — jewellery line splits |
| Approval voucher with revaluation | No | Yes — auto rate-revaluation |
| Gold schemes / chits | No | Yes — 11+1, fixed-weight, etc. |
| Custom workflow changes post-launch | Vendor roadmap only | Yes — your code, your changes |
Implementation Process
A predictable, jeweller-friendly delivery plan. We do not disappear after the kick-off call.
Showroom Audit
We visit your shop in Coimbatore, Madurai, Chennai, or wherever you operate. We watch the bill, the karigar register, and the approval pad.
Process Mapping
Document rate-feed source, RFID hardware spec, branch list, scheme catalogue, GSTIN structure, and pain points. Sign-off before we code.
Sprint Development
Two-week sprints with showroom-visible demos. Billing screen first, then HUID, RFID, old-gold, karigar, schemes — in your priority order.
UAT with Staff
Counter staff and karigar supervisors test on real (anonymised) data. Go-live readiness checklist signed by the owner before cutover.
Go-Live + 6 Months Support
On-site for the first 3 days. 6 months free support thereafter, then AMC. Source code escrow optional for full ownership confidence.
Pricing & Timeline
Indicative budgets — final scope confirmed after the showroom audit. Hardware (RFID readers, tag printers, scales) is quoted separately or you reuse what you have.
Single-Showroom Billing
6–8 weeks to go-live
- Live gold rate, item master, billing
- BIS HUID, GST invoice (B2C)
- Old-gold exchange, basic schemes
- 1 branch, up to 5 users
Multi-Branch ERP
3–4 months to go-live
- Everything in single-showroom
- Central ratecard, inter-branch transfer
- GST e-invoicing (B2B), multi-GSTIN
- MIS dashboard, approval voucher
Manufacturing / Karigar ERP
~4 months to go-live
- Everything in multi-branch
- Karigar job-work full lifecycle
- Bullion accounting, design library
- Wastage & ageing analytics
RFID Implementation Add-on
3–4 weeks alongside ERP
- UHF tag spec & supplier shortlist
- Reader integration (handheld + portal)
- Bulk-tag import & SKU mapping
- Anti-theft alerting workflow
Why Jewellers Choose Softwaller
Salem-based, India-wide. We understand the bullion sale screen because we have sat behind it.
Showroom-First Discovery
We visit before we quote. Your real workflow shapes the build — not a prefab demo.
Built for Multi-Branch Scale
500+ concurrent users, 50,000+ HUID SKUs, branch-wise stock — handled out of the box.
Counter & Mobile Ready
POS-grade desktop billing plus a counter-staff mobile view for stock lookup and approval voucher.
Hardware-Friendly
UHF RFID readers, thermal tag printers, weighing scales, XRF testers, customer-display poles — we integrate what you own.
6 Months Free Support
On-site for the first 3 days, then 6 months free issue resolution. AMC starts only after that.
Source-Code Ownership
Optional source-code escrow. The software is yours to keep, modify, or hand to another vendor — no lock-in.
Ready for a Showroom That Runs Itself?
Free 60-minute audit at your showroom anywhere in Tamil Nadu. We come prepared, sign your NDA, and leave you with a written scope. Learn about Softwaller.
Book a Free Showroom AuditFrequently Asked Questions
Common questions jewellers ask before choosing a billing & ERP partner.