WhatsApp Business API Integration & Chatbot Development
Official WhatsApp Business API setup with green-tick verification, custom chatbots, template messaging, and CRM and ERP integration. Built for Indian SMEs running customer support, order alerts, and lead capture at scale.
Powerful WhatsApp Automation Tools
12 modules to automate, engage, and convert customers through WhatsApp at scale.
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01
WhatsApp API
Official WhatsApp Business API integration with verified green tick badge for trusted business communication.
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02
Chatbots
Conversational chatbots for automated lead capture, FAQ handling, and customer support around the clock.
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03
Bulk Messaging
Broadcast promotional messages with pre-approved templates, audience segmentation, and smart scheduling.
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04
Order Notifications
Automated order confirmation, dispatch, and delivery alerts sent directly to customers on WhatsApp.
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05
Payment Reminders
Automated payment due and overdue reminders via WhatsApp to improve collection rates and cash flow.
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06
Two-Way Chat
Seamless live agent handoff when the chatbot cannot resolve queries, ensuring no customer is left waiting.
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07
Template Messages
Pre-approved message templates for transactional alerts, appointment reminders, and shipping updates.
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08
Campaign Analytics
Track message delivery, read rates, and response rates to optimize your WhatsApp marketing campaigns.
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09
Catalog Sharing
Share your product catalog with pricing and images directly via WhatsApp for easy browsing and ordering.
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10
Multi-Agent Support
Multiple support agents handling chats simultaneously with intelligent routing and queue management.
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11
Auto-Reply
Instant automated replies for common queries outside business hours to keep customers informed 24/7.
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12
CRM Integration
Sync all WhatsApp conversations with your CRM for complete customer history and context in one place.
Why Choose Softwaller
We build software that works as hard as you do. Here's what sets us apart.
Built for Your Workflow
Custom-designed to match how your team actually works.
Scale as You Grow
Architecture designed to handle 500+ concurrent users.
Mobile Ready
Access from any device, anywhere, anytime.
Integration Ready
Connect with Tally, WhatsApp, payment gateways, and more.
Ongoing Support
3 months free support + AMC options after go-live.
Data Security
Role-based access, encryption, and audit trails.
WhatsApp Business API Compliance
We follow Meta's official guidelines for all WhatsApp Business API integrations. Our solutions are built with compliance and user privacy at the core.
User Consent & Opt-In
All messaging requires explicit user opt-in. We build consent flows that comply with Meta's WhatsApp Business Policy and India's DPDPA 2023.
Meta-Approved Templates
Message templates are submitted through Meta's official approval process. No unapproved or spam messages are sent through our systems.
Anti-Spam Guarantee
We enforce rate limiting, opt-out mechanisms, and content guidelines. Users can unsubscribe from messages at any time.
Data Privacy
Customer data is encrypted, stored securely, and never shared with third parties. Full compliance with WhatsApp's data handling requirements.
Official API Only
We use only the official WhatsApp Cloud API provided by Meta. No unofficial tools, scrapers, or grey-market solutions.
Business Verification
We assist clients with Meta Business verification, domain verification, and WhatsApp Business Account setup — ensuring smooth approval.
Ready to Get Started?
Tell us about your project and get a free consultation with our team. No commitments, no pressure.
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